Cookies

When you visit our site, we will request your browser to place a permanent cookie (a very small text file) on your computer. If you have your browser configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and The address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences.

We will not sell or provide this information to any third party for any purpose.

You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the help menu of you browser to learn how to change your cookie preferences.
 

Registration

In order to identify who you are, we suggest that you register and log-in when you visit our site.

This allows us to provide you with your "Order Status" and other information that is uniquely yours.

How you can access and or correct Your Information

You can access all your personally identifiable information that we collect online and maintain, by phoning (in the USA 804-644-1433), mail (310 West Broad St. Richmond, VA 23220, USA), or via e- mail (accountinfo@richmondprosound.com). We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

If you place an order with a ship-to address that differs from your bill-to address, we retain this information, as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and is not used for marketing purposes, nor will it be sold or otherwise made available to any third parties.

What information we collect

When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter a user ID (your e-mail address),  and a password . You can update this information at any time by clicking on the "my account" link at the top of every page and selecting "update account information."

Placing an order

When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number and expiration date. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary. This information is used to make your shopping experience with us as smooth and pleasant as possible. We do not share this information with any party, other than Richmond Prosound.

Links

This site contains links to other related sites. Richmond Prosound is not responsible for the privacy practices, security, or content of such Web sites.

Relationships

Richmond Prosound does maintain special relationships with a number of business partners. However, no Richmond Prosound customer information is shared with such business partners.

Security

The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt
the information you provide to us on the secure pages on our site, before sending it over the Internet.

Richmond Prosound, has also obtained a digital certificate from Authorize.net, a leading provider of Internet trust services.

When visiting a page on our site that includes any of your personal information, you will see on the bottom of your browser window, an icon of a closed lock or an unbroken key (depending upon your browser), this indicates that you have successfully connected with our secure server.

Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you visit the Richmond Prosound store, or contact us by phone. contact us

Our Commitment to Children's Privacy:

We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.

If Security or privacy is still of concern to you

Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with Richmond Prosound.

1. If you prefer, you can always call 804-644-1433, and place your order by telephone.

If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact webmaster@richmondprosound.com.